Covid – 19 has caused a host of changes at the Disney parks. Contactless menus, Mobile Ordering, and the Park Pass reservation system are all technological advances Disney has been using to help keep guests and cast members safe. As a result, the changes have led guests to wonder what the future of Disney looks like.
Recently, Josh D’Amaro, the Disney Parks Chairman, confirmed that he believes these changes will be permanent. “The technology doesn’t only help us during a time of a pandemic, but I also think it actually leads to a better cast and guest experience. So these are things that are helping us now, but I think they’re here to stay.”
The Disney Park Pass reservation system requires guests to reserve their spot at a park ahead of time. It currently allows for the control of crowds, limiting how many guests can visit each park. It has been met with mixed reviews. Fans like that it controls the crowds at the parks. Critics, mostly annual passholders, dislike that reservations for them are hard to come by. The system is accepting park reservations through September 26, 2021.
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