Just Disney
  • Parks & Resorts
    • Disneyland Resort
      • Disneyland Park
      • Disney California Adventure
      • Downtown Disney
    • Walt Disney World Resort
      • Magic Kingdom
      • Epcot
      • Disney’s Hollywood Studios
      • Disney’s Animal Kingdom
      • Disney Springs
    • Disney Parks Worldwide
      • Disneyland Paris
      • Tokyo Disney Resort
      • Hong Kong Disneyland
      • Shanghai Disney Resort
    • Hotels & Resorts
  • Merchandise
Search
Entertainment
  • Disney+
  • Pixar
  • Star Wars
  • Marvel
  • Disney Food
  • Refurbishments
  • Disney Cruise Line
  • D23
© 2022 Just Disney. All Rights Reserved.
Reading: Guest Complains about Tower of Terror, Gets Perfect Reply
Share
0

No products in the cart.

Notification Show More
Latest News
Snake tries to enter Magic Kingdom without a Reservation
May 10, 2022
Adventure is out there with Dooney & Bourke’s Newest Purses
April 23, 2022
EPCOT: Disney Reaches Sponsor Agreement For Cosmic Rewind 
April 1, 2022
BREAKING: No more masks at U.S. Disney Parks
February 16, 2022
A Group of Guests Break into Disneyland and Flee
February 6, 2022
Just Disney
Search
  • Disneyland Resort
    • Disneyland Park
    • Disney California Adventure
    • Downtown Disney
  • Walt Disney World Resort
    • Magic Kingdom
    • Epcot
    • Disney’s Hollywood Studios
    • Disney’s Animal Kingdom
    • Disney Springs
    • Hotels & Resorts
  • Parks Worldwide
    • Disneyland Paris
    • Tokyo Disney Resort
    • Hong Kong Disneyland
    • Shanghai Disney Resort
  • Entertainment
    • Disney+
    • Pixar
    • Star Wars
    • Marvel
  • Misc
    • Merchandise
    • Disney Food
    • Disney Cruise Line
    • Refurbishments
Have an existing account? Sign In
Follow US
© 2022 Just Disney. All Rights Reserved.
Uncategorized

Guest Complains about Tower of Terror, Gets Perfect Reply

Tabitha Boothe
Tabitha Boothe March 22, 2021 16 Views
Updated 2021/03/22 at 5:11 PM
Share
6 Min Read
SHARE
- Advertisement -

Guest complains about Tower of Terror and gets hilarious response. Disney does a great job of making sure their guests have an amazing time. Even if that means responding to them after they leave the parks.

Contents
Guests ComplaintGuest Continues…Disney’s Response

Disney is letting it’s hair down a bit, and showing quite the hilarious side of themselves. And after the past year we’ve all had, this is exactly what we need!

If you’ve ever been to Hollywood Studios at Disney World, you’ve seen the tattered and abandoned looking hotel. It sits at the end of Sunset Blvd. It’s downright eerie and spooky, as it should be.

- Advertisement -
guest complains about

Well, one guest wanted to let Disney know about their dissatisfaction of the famed hotel. How Disney had really dropped the ball on giving this place some TLC. Reddit user DisneyFan4161 “complains” about the cobwebs, cracks, and of course- how the main elevator is out of service.

guest complains about

Guests Complaint

Hello,

I’m getting around to writing you folks about my last visit to Disney World. All in all it was a great vacation but I do have some concerns about one of your resort properties.

- Advertisement -

I had heard about this wonderful hotel built based on the heyday of Hollywood called the Hollywood Tower Hotel. My travel agent said I should drop in and stay at there for a bit.

When I arrived, bags in hand, based on the long line to enter the hotel, I thought I was in for a treat. However, as we walked in, I saw fountains over due for repair, cracks in the stone work and other signs of neglect.

Upon entering the lobby, I couldn’t believe my eyes! The place was filled with cob webs and dust. Where was the famed Disney house keeping? Surely, the lobby could use some TLC.

- Advertisement -

On my way to find my room in the tower, I discovered the main elevators were out of service. Absolutely disgraceful for a Disney property. I, along with the rest of my party, was ushered into the bowels of the building. It was dark, and noisy.

Guest Continues…

Finally, we got in the elevator. There were 20 of us packed in. In true Disney fashion, the elevator provided us with a show on the history of the hotel. But why would you show us the story about the disappearance of 5 previous guests?

Sadly, as we neared the top floors, the elevator went haywire. It randomly rose and dropped several times. Finally coming to rest near the bottom.

- Advertisement -

I rapidly left that elevator. I complained to a bell hop who said the elevator always does this. He suggested I stay at different Disney resort. Despite my concerns, I did check in at another resort which was in much better condition.

I’m sure the Hollywood Tower Hotel, has had its ups and downs over the years. But, Disney really should reevaluate allowing guests access to such a dirty, neglected and possibly dangerous Hollywood Tower Hotel.

Regards,
Disneyfan

- Advertisement -

PS. This is satire, I’ve sent to lighten your day for a change. Please feel free to share with your fellow cast members. Have a magical day!

Obviously, this is just a little fun hoping to brighten some cast members day. However, Disney decides to respond!

Disney’s Response

Dear Disneyfan,

- Advertisement -

Thank you for contacting us about your recent stay at the Hollywood Tower Hotel. 

I’m sorry to hear your visit had so many ups and downs. As one of our most infamous hotels, the bellhops really try to take our Guests into another dimension and I am disheartened to know that your visit had so many dips in regards to your expectations of what a Walt Disney World Resort should offer. The Hollywood Tower Hotel has been a star in its own right with a history that we are proud to share with Guests. It was a beacon for the show business elite, and we are striving to restore it it the glitz and the glamour it was previously known for. Please be assured that I have shared your concerns with with the hotel staff and permanent residents including our engineering teams who said they would take a look at both the regular and maintenance service elevators. 

I’m happy to hear you found another Resort with some vacancy so you could enjoy the rest of your stay in more modern accommodations.  The next time you check into a deserted hotel on the dark side of Hollywood, I hope your visit has less drops in service and that you are able to enjoy your visit to the Twilight Zone. 

Looking forward to your next drop in.

You Might Also Like

Casey’s Corner Pianist to Return to the Magic Kingdom

The Incredibles are coming to The Wave!

Disney's Boo Bash Halloween Event Will Cost $200

Disney World Chooses A Zero-nostalgia Approach To Its 50th Anniversary

1,000 Pieces Of Disney to be Auctioned As Collector Sells Home!

TAGGED: Guest Complaint, Hollywood Tower Hotel, Tower of Terror

Sign Up For Daily Newsletter

Get the latest Disney news delivered straight to your inbox!
Tabitha Boothe March 22, 2021
Share this Article
Facebook TwitterEmail Print
Posted by Tabitha Boothe
I grew up on Disney and being from Arizona, I was able to go every summer with my family. My love of all things Disney has just grown over time and have now been instilled into my marriage and our three wonderful kids! We love Disney and go as often as we can.
Previous Article Crime Scene Tape Spotted at Future World in EPCOT
Next Article Zombies 3 to Begin Production Later This Spring!
Leave a comment Leave a comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

- Advertisement -

Stay Connected

1.65M Followers Like
606 Followers Follow
39k Followers Follow
110 Subscribers Subscribe

You Might also Like

Uncategorized

Casey’s Corner Pianist to Return to the Magic Kingdom

July 24, 2021
Uncategorized

The Incredibles are coming to The Wave!

June 4, 2021
Uncategorized

Disney's Boo Bash Halloween Event Will Cost $200

June 3, 2021
Uncategorized

Disney World Chooses A Zero-nostalgia Approach To Its 50th Anniversary

May 25, 2021
//

We strive to provide the best News, Entertainment and media to our Disney fans!

Sign Up for Our Newsletter

Subscribe to our newsletter to get our newest articles instantly!

I have read and agree to the terms & conditions

Just Disney
Follow US

© 2022 Just Disney. All Rights Reserved.

Removed from reading list

Undo
Welcome Back!

Sign in to your account

Register Lost your password?